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    Industry: Ecommerce

    Filipino Ecommerce Virtual Assistants for Australian Brands

    Trained on Shopify. Fluent in Klaviyo. Handling your customer service while you focus on growth. Full-time Filipino VAs from $55/day, fully managed.

    4.9/5from 200+ Australian founders
    Shopify / Klaviyo / Gorgias trained Live in 14 days 14-day risk-free trial
    Get matched in 60 seconds

    Optional, we'll SMS you the booking link

    What an Aussie ecommerce founder's week actually looks like

    Customer service eating your time

    Same questions, every day: 'where's my order, how do I return it, do you ship to NZ.' You answer them at 9pm when you should be growing.

    Klaviyo flows you never built

    Welcome series, abandon cart, post-purchase, win-back. The revenue is just sitting there unbuilt.

    Shopify admin pile

    Stock, SKUs, product copy, image alts, collections, draft orders. Death by 1,000 small tasks.

    Ad creative bottleneck

    Your media buyer needs new creative weekly. You're the bottleneck because the brief, the assets, the variations all sit with you.

    What our ecommerce VAs actually do

    • Customer service across Gorgias, Zendesk, Re:amaze, Tidio
    • Order management: manual orders, refunds, address corrections
    • Shipping coordination via AusPost, Sendle, Shippit, Starshipit
    • Returns processing: RMA generation, customer comms, restocking
    • Shopify product uploads, descriptions, alt text, collections
    • Inventory updates in Cin7, TradeGecko, Veeqo
    • Klaviyo email flows: welcome, abandon cart, post-purchase, win-back
    • Klaviyo campaign builds: newsletters, segmentation, A/B test setup
    • Meta ad creative coordination: briefs, asset organisation, versions
    • Influencer and UGC outreach: DM lists, contracts, content collection
    • Marketplace listings on Amazon AU, eBay, Catch, MyDeal
    • Review collection and reply on Trustpilot, Stamped, Loox
    • Affiliate and referral program admin
    • Daily and weekly reporting from Shopify, Klaviyo, ads dashboards

    Tools your ecommerce VA already knows

    Platforms

    • Shopify
    • WooCommerce
    • BigCommerce
    • Magento
    • Squarespace

    Email & SMS

    • Klaviyo
    • Mailchimp
    • Campaign Monitor
    • Active Campaign
    • Postscript
    • Attentive

    Customer service

    • Gorgias
    • Zendesk
    • Re:amaze
    • Tidio
    • Intercom

    Shipping

    • AusPost
    • Sendle
    • Shippit
    • Starshipit
    • ShipStation

    Inventory

    • Cin7
    • TradeGecko
    • Veeqo
    • Linnworks

    Marketplaces

    • Amazon AU
    • eBay
    • Catch
    • MyDeal
    • Kogan

    Ads

    • Meta Business
    • Google Ads
    • TikTok Ads
    • Pinterest Ads

    Analytics

    • GA4
    • Triple Whale
    • Northbeam
    • Shopify Analytics

    Reviews

    • Stamped
    • Loox
    • Yotpo
    • Trustpilot

    How we get your VA live in 14 days

    1

    Brief us

    Tell us your tools, hours and ecommerce workload.

    2

    We shortlist

    Industry-matched VAs, vetted and tested, in 5 days.

    3

    You hire

    Pick your VA. Live in 14 days. 14-day risk-free trial.

    What Australian ecommerce founders say

    "Our VA built our entire Klaviyo flow suite in 3 weeks. We recovered $47k in lapsed-customer revenue in month 2."

    JH
    Jess H.
    Founder, beauty DTC brand, Sydney

    "Customer service went from 24-hour reply times to under an hour. Refund rate dropped because we caught issues before they escalated."

    MP
    Mark P.
    COO, fashion ecommerce, Melbourne

    "We list across Shopify, Amazon AU, eBay, and Catch. Our VA owns the whole stack. I touch listings once a month for sign-off."

    LD
    Lauren D.
    Owner, homewares DTC, Brisbane

    Ecommerce VA, frequently asked questions

    Ready to get your inbox back?

    Brief us in 15 mins. Your VA's live in 14 days. 14-day risk-free trial.