Are you a VA?  Browse jobs | Apply as a VA →
    VAs for freight & logistics

    Keep the freight moving. We'll handle the paperwork.

    Quotes, bookings, POD chasing and invoice reconciliation never stop, and they bury your team in admin while the phones keep ringing. Your StaffPilot logistics VA runs the back office across your TMS and carrier portals, so jobs get quoted, booked and reconciled without the bottleneck.

    Get my shortlist in 5 days →See the maths
    CartonCloudMachShipCarrier portals (TMS)ExcelXero
    Your VA's dayLive
    • Quoted 14 freight jobs against your carrier rate matrix and sent them out
    • Booked 9 consignments and generated labels and con-notes
    • Chased 11 outstanding PODs and updated the track-and-trace board
    • Reconciled this week's carrier invoices and flagged two overcharges
    • Updated customers on three delayed shipments before they had to ask
    Sound familiar?

    The three things eating your week.

    Admin scales faster than your team.

    More freight means more quotes, bookings and reconciliations, and your office can't keep up.

    Overcharges slip through.

    Nobody has time to check every carrier invoice line by line, so you quietly overpay.

    Customers chase you.

    PODs and status updates fall behind, and you're firefighting "where's my freight?" calls all day.

    What they'll do, day one

    Eight jobs off your plate, this month.

    Freight quoting against your carrier rate matrix
    Consignment bookings, labels and con-notes
    Track-and-trace updates and proactive customer comms
    POD collection and chasing
    Carrier invoice reconciliation and dispute flagging
    Data entry and order processing in your TMS
    Returns and redelivery coordination
    Daily and weekly movement reporting
    A candidate you could meet next week

    Jovan R.

    Freight & Logistics VA · 5 yrs experience

    CartonCloudMachShipCarrier portalsInvoice recon
    English9.3 / 10
    Logistics systems9.2 / 10
    AU work setup verifiedPassed
    The maths

    A Logistics Coordinator, by the numbers.

    Full-time, typical AU band. All-inclusive: super, on-costs, the lot.

    Local hire
    $96,200
    per year
    StaffPilot
    from $33,000
    per year
    You keep
    from $63,200
    ≈ 66% saved
    See your numbers →Brief a role
    "Our logistics VA reconciles every carrier invoice and catches the overcharges. Pays for itself."
    StaffPilot client, freight & logistics
    Questions, answered

    Common questions about Freight & Logistics VAs.

    Which logistics systems can your VAs use?+

    CartonCloud, MachShip, carrier and 3PL portals, plus Excel and Xero for reconciliation. If you run a specific TMS, name it in the brief and we'll match for it.

    Can they handle freight quoting?+

    Yes, your VA quotes against the carrier rate matrix and rules you provide, so quotes go out fast and consistently without you touching every one.

    Will they talk to my customers?+

    They can handle status updates, POD chasing and routine comms in your tone and templates. You decide how much customer contact they take on.

    How do they catch invoice overcharges?+

    Your VA reconciles each carrier invoice against the booked rate and flags discrepancies for you to dispute, a job that usually gets skipped when the team's flat out.

    What's the saving vs a local hire?+

    A local logistics coordinator runs about $96,200 a year all-in. A StaffPilot VA starts from $30,000, around 69% less. Use the calculator for your exact numbers.

    See all FAQs →

    Ready to meet your Freight & Logistics VA?

    Brief us in 2 minutes. Shortlist in 5 days. Free replacement, no lock-in.

    Get my shortlist →Book a 15-min call