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    Industry: Strata Management

    Filipino Strata Admin VAs for Australian Firms

    Trained on StrataMax, MYBOS and Rockend STRATA Master. They handle levy notices, trust accounting admin, meeting minutes, maintenance triage and owner comms, while you focus on the schemes.

    4.9/5from 200+ Australian founders
    StrataMax / MYBOS / STRATA Master trained SCA-aligned processes Live in 14 days
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    Where strata managers lose their evenings

    Levy and arrears backlog

    Quarterly levy notices, reminder cycles, recovery referrals. The trust ledger never quite reconciles when you need it to.

    AGMs and committee meetings stacking up

    Notices, agendas, minutes, motions, voting forms. The legislated timeframes don't wait for you to find a Tuesday night.

    Maintenance triage chaos

    Owners reporting leaks at midnight, trades not turning up, quotes lost in inboxes. The defects register is theoretical at best.

    Owner and tenant correspondence flood

    By-law breach complaints, pet applications, renovation requests, insurance claims. Every one needs a written, traceable response.

    What our strata VAs actually handle

    Trust Accounting & AR

    • Levy notice generation and distribution in StrataMax / STRATA Master
    • Receipting from Macquarie DEFT, BPAY and direct deposits
    • Arrears chasing: reminder letters, payment plans, debt recovery handover
    • Supplier invoice coding, approvals workflow and payment runs
    • Monthly trust reconciliation prep for your AU trust accountant

    Meeting & Documentation Admin

    • AGM and committee meeting notices to legislated timeframes (NSW SSMA 2015, VIC OCA 2006, QLD BCCM)
    • Agendas, motions and ballot prep
    • Minutes write-up from recording or your bullet notes
    • Resolution register and post-meeting action tracker
    • Document lodgement to NSW Strata Hub, VIC OCV and QLD BCCM portals

    Maintenance & Operations

    • Work order creation in MYBOS / StrataMax / Building Link
    • Quote sourcing across approved trades panel
    • Insurance claim lodgement and assessor coordination
    • Defect register upkeep and warranty period tracking
    • Compliance schedule: fire, lift, pool, electrical testing reminders

    Owner & Tenant Comms

    • By-law breach notices drafted to your template
    • Pet, renovation and short-stay application processing
    • Section 184 / Owners Corporation certificate prep
    • Welcome packs for new owners and managing agents
    • Common area booking calendars and key/fob registers

    Reporting

    • Monthly committee reports from StrataMax / STRATA Master
    • Budget vs actual analysis and sinking-fund forecast prep
    • Insurance renewal pre-fill and broker liaison
    • 10-year capital works plan tracker upkeep
    • Portfolio dashboards for the principal strata manager

    Tools your strata VA already knows

    Strata Software

    • StrataMax
    • MYBOS
    • Rockend STRATA Master
    • Building Link
    • Urbanise

    Trust & Payments

    • Macquarie DEFT
    • BPAY
    • Xero (operating)
    • MYOB

    Govt Portals

    • NSW Strata Hub
    • VIC OCV (Owners Corporations Victoria)
    • QLD BCCM forms
    • SA / WA strata registries

    Comms

    • Microsoft Teams
    • Slack
    • Twilio SMS
    • Mailchimp

    Documents

    • DocuSign
    • Adobe Sign
    • SharePoint
    • Google Workspace

    Reporting

    • Excel
    • Google Sheets
    • PowerBI

    How we get your VA live in 14 days

    1

    Brief us

    Tell us your tools, hours and strata workload.

    2

    We shortlist

    Industry-matched VAs, vetted and tested, in 5 days.

    3

    You hire

    Pick your VA. Live in 14 days. 14-day risk-free trial.

    What Australian strata managers say

    "AGM season used to consume October. This year our VA handled every notice, minute and action register across 28 schemes. I actually took the long weekend off."

    CL
    Cassie L.
    Senior Strata Manager, Sydney

    "Levy arrears at 90+ days dropped from 14% to under 6% in one quarter. Our VA runs the chase cycle religiously and our trust reconciliations are clean before the accountant even logs in."

    MH
    Mark H.
    Principal, strata firm, Melbourne

    "Maintenance work orders that used to sit in inboxes are now dispatched in MYBOS within the hour. Committees see a real defect register, not a wish list. Renewals are smooth."

    OD
    Olivia D.
    Operations Lead, strata, Brisbane

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